Noble Systems Corporation is a global leader in the customer communications industry, offering the industry’s most comprehensive and cost-effective technology solutions for Unified Communications, Business Process Management and Analytics. Noble Systems was named as the #1 Outbound Dialing Market Leader in 2014 and 2013 by Frost & Sullivan, a leading industry analyst group. Our solutions for sales, collections, and customer relationship management enable companies to make more contacts, improve efficiencies, and increase revenues.

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For more than 25 years, Noble Systems has offered companies the advantages of an award-winning contact center solution, extensive business experience and global reach, leading-edge technology, financial strength and stability, and a commitment to building client relationships. Noble’s unified suite includes multi-channel inbound, outbound and blended contact processing, strategy planning, and resource management tools for small and mid-size firms and enterprise organizations.

Our industry-leading Premise, Hosted and innovative premise/cloud hybrid platforms include ACD, predictive dialing, blended processing, recording and monitoring, IVR, messaging, interaction analytics and workforce management. Millions of customer calls are managed every day through our platform of unified call processing and multi-channel communications systems. 4,000+ client sites worldwide entrust their crucial daily contact center operations to Noble Systems, processing millions of customer transactions each day.

Noble is headquartered in Atlanta, Georgia, with regional offices in Austin, TX and Oklahoma City, OK and international offices around the world, including Australia, Brazil, France, India, Mexico, Philippines and the UK, and has a global team of almost 400 employees.

Products & Services

Noble utilizes open-source technology tools and advanced telephony components to deliver best-of-breed unified platforms and point solutions and world-class services to the Enterprise and SMB markets. Our unified systems include the key software technologies that contact centers need most: FTelephony, Predictive Dialing, Inbound Contact Management and ACD, IP-PBX, IVR and Self Service, CTI, Digital Recording, Workforce Management, Reporting, Campaign Strategy Management, Intelligent Decisioning, and Speech Analytics.

Divisions & Departments

Noble Systems is looking for intuitive, professional individuals to join our teams in Development, Support, and Implementation Engineering.

Achievements

Noble Systems is one of the fastest-growing contact center technologies in today’s market, and our solutions are being implemented in some of the world’s leading companies. Here are some of our recent milestones:

2014: Noble Systems named the #1 outbound provider in the North American market by Frost & Sullivan; Noble Systems celebrates 25 years of innovation and service ot the contact center marketplace

2013: Noble Systems named the #1 outbound provider in the North American market by Frost & Sullivan; ranked #4 worldwide

2012: Acquisition of Stratasoft, Inc, including all Stratasoft brands and intellectual properties;     Acquisition of assets from ALI Solutions, Inc, including all intellectual property and assets, including Vincio, CallTech and OnQ; Acquisition of assets from TelStar Hosted Services

2011: Acquisition of assets of Open Wave Pty Ltd, including the ShiftTrack brand and all intellectual properties; Noble Systems introduces Noble Social Media applications

2010: Noble Systems is the contact center vendor of choice for 4,000+ client sites worldwide; Noble Systems introduces Noble Mobile Management applications

Awards

Noble Systems is recognized as an industry leader in contact center technology innovations. Some of our recent awards include:

• North American Outbound Dialer Market Share Leadership Award, Frost & Sullivan
  • Product of the Year Award, Customer – Noble^® for Salesforce
  • Product of the Year Award, Technology Marketing Corporation – Noble^® TCPA Wireless Compliance Solution
    • Fastest Growing Medium Business, Greater Manchester Fastest Awards 2014 

2013

• North American Outbound Dialer Market Share Leadership Award, Frost & Sullivan
• Best Use of Technology, Vendor Debt Collections Awards

2012

• Product of the Year Award, Customer  – Noble^® Mobile Solutions

• IP Contact Center Technology Pioneer Award, Customer Interaction Solutions – Noble^® Enterprise Hosted
• Top 25 Contact Centre Technology, Call Centre Helper – Noble^® Solution
• Product of the Year Award, Customer Interaction Solutions – Noble^® Cloud EC
• Product of the Year Award, Communication Solutions – Noble^® ShiftTrack™
• North America Customer Value Enhancement, Frost & Sullivan – Vincio, CallTech and OnQ

• Product of the Year Award, Communications Solutions – Noble^® Maestro
• IP Contact Center Technology Pioneer Award, Customer Interaction Solutions – Noble^® SIPhony
• Technovation Award, American Teleservices Association – Noble^® Harmony
• Product of the Year Award, Customer Interaction Solutions – Noble^® Harmony
  • Product Line Strategy Award, Frost & Sullivan – Noble Systems

Future of Company

Noble Systems’ Vision Statement is “To continue developing contact center technology solutions that enrich the end-user experience, push the envelope in technology, build upon our proven product suite, deliver the best value for performance in the industry, and to continue to be the complete and complementary technology partner for our clients.” We anticipate continued growth to further solidify our position as a market leader.